Terms and condition
ChopChop Food Delivery App – Terms & Conditions
Welcome to ChopChop, a food delivery platform designed to connect customers with restaurants and delivery partners. By accessing or using the ChopChop mobile application, website, or related services (collectively, the "Platform"), you agree to be bound by these Terms & Conditions. Please read them carefully.
---
1. Definitions
"ChopChop" refers to the food delivery application and its operating company.
"User" refers to any customer, restaurant partner, or delivery partner using the Platform.
"Services" means ordering, delivery, and related features offered through ChopChop.
---
2. Acceptance of Terms
By registering, accessing, or using the ChopChop Platform, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please do not use our services.
---
3. Eligibility
Users must be at least 18 years old or have legal consent from a guardian to use the Platform. ChopChop reserves the right to refuse service or terminate accounts that violate these terms.
---
4. User Account
Users must provide accurate and complete registration information.
You are responsible for maintaining the confidentiality of your login credentials.
Any activity under your account is your responsibility.
---
5. Orders & Payments
All orders placed through ChopChop are subject to restaurant acceptance and availability.
Prices are set by restaurant partners and may change without prior notice.
Payments must be made via approved payment methods within the app.
ChopChop is not responsible for price discrepancies or unavailable items after order confirmation.
---
6. Delivery Policy
Delivery times are estimates and may vary due to traffic, weather, or operational factors.
Users must provide correct delivery details. ChopChop is not liable for delays caused by incorrect information.
If the recipient is unavailable, delivery may be considered completed.
---
7. Cancellation & Refund Policy
Orders can only be cancelled before the restaurant begins preparation.
Refunds, if applicable, will be processed according to ChopChop’s refund policy and payment provider terms.
No refunds for completed deliveries or user error orders.
---
8. Restaurant Partner Responsibilities
Restaurants must ensure food quality, hygiene, and accurate menu information.
ChopChop is a delivery intermediary and does not prepare food.
Any dispute related to food quality must be resolved between the user and restaurant partner.
---
9. Delivery Partner Responsibilities
Delivery partners must follow professional conduct and ensure safe handling of orders.
ChopChop is not responsible for personal disputes between users and delivery partners.
---
10. Prohibited Use
Users agree not to:
Use the Platform for illegal activities.
Provide false information or impersonate others.
Disrupt or damage the Platform's functionality.
---
11. Limitation of Liability
ChopChop shall not be liable for:
Food quality issues
Delivery delays beyond reasonable control
Indirect or consequential damages arising from use of the Platform
---
12. Privacy Policy
User data will be collected and processed in accordance with ChopChop’s Privacy Policy. We respect your privacy and ensure data protection measures are implemented.
---
13. Intellectual Property
All logos, content, designs, and trademarks on the Platform are the property of ChopChop and may not be used without prior written consent.
---
14. Modification of Terms
ChopChop reserves the right to update or modify these Terms & Conditions at any time. Continued use of the Platform constitutes acceptance of the revised terms.
---
15. Termination
ChopChop may suspend or terminate accounts that violate these Terms without prior notice.
---
16. Governing Law
These Terms & Conditions shall be governed