ChopChop Food Delivery App – Privacy Policy
ChopChop Food Delivery App ("ChopChop", "we", "our", or "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application, website, and related services (collectively, the "Platform").
By accessing or using ChopChop, you agree to the terms of this Privacy Policy.
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1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
Full name
Phone number
Email address
Delivery address
Profile photo (optional)
Payment details (processed securely through third-party payment gateways)
1.2 Non-Personal Information
Device type and model
IP address
Operating system
App usage data
Location data (for delivery services)
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2. How We Use Your Information
We use your information to:
Create and manage user accounts
Process food orders and payments
Arrange delivery services
Improve app performance and user experience
Send order updates, notifications, and promotional offers
Provide customer support
Prevent fraud and ensure platform security
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3. Sharing of Information
We may share your information with:
Restaurant partners for order preparation
Delivery partners for order fulfillment
Payment service providers for transaction processing
Legal authorities when required by law
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
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4. Data Storage & Security
ChopChop implements appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no online system is completely secure, and we cannot guarantee absolute security.
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5. Location Information
We may collect real-time location data to enable accurate delivery and order tracking. Location access can be managed through your device settings.
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6. Cookies & Tracking Technologies
ChopChop may use cookies and similar technologies to improve user experience, analyze usage trends, and optimize marketing campaigns.
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7. User Rights
You have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your account and personal information
Opt-out of marketing communications
Requests can be made by contacting our support team.
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8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
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9. Third-Party Links
Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
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10. Children's Privacy
ChopChop does not knowingly collect personal information from children under the age of 13. If such data is discovered, it will be deleted immediately.
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11. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on the Platform, and continued use implies acceptance of the updated terms.
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12. Contact Information
If you have any questions about this Privacy Policy or how your