Privacy policy

ChopChop Food Delivery App – Privacy Policy

 

ChopChop Food Delivery App ("ChopChop", "we", "our", or "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application, website, and related services (collectively, the "Platform").

 

By accessing or using ChopChop, you agree to the terms of this Privacy Policy.

 

 

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1. Information We Collect

 

We may collect the following types of information:

 

1.1 Personal Information

 

Full name

 

Phone number

 

Email address

 

Delivery address

 

Profile photo (optional)

 

Payment details (processed securely through third-party payment gateways)

 

 

1.2 Non-Personal Information

 

Device type and model

 

IP address

 

Operating system

 

App usage data

 

Location data (for delivery services)

 

 

 

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2. How We Use Your Information

 

We use your information to:

 

Create and manage user accounts

 

Process food orders and payments

 

Arrange delivery services

 

Improve app performance and user experience

 

Send order updates, notifications, and promotional offers

 

Provide customer support

 

Prevent fraud and ensure platform security

 

 

 

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3. Sharing of Information

 

We may share your information with:

 

Restaurant partners for order preparation

 

Delivery partners for order fulfillment

 

Payment service providers for transaction processing

 

Legal authorities when required by law

 

 

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

 

 

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4. Data Storage & Security

 

ChopChop implements appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no online system is completely secure, and we cannot guarantee absolute security.

 

 

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5. Location Information

 

We may collect real-time location data to enable accurate delivery and order tracking. Location access can be managed through your device settings.

 

 

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6. Cookies & Tracking Technologies

 

ChopChop may use cookies and similar technologies to improve user experience, analyze usage trends, and optimize marketing campaigns.

 

 

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7. User Rights

 

You have the right to:

 

Access your personal data

 

Request correction of inaccurate data

 

Request deletion of your account and personal information

 

Opt-out of marketing communications

 

 

Requests can be made by contacting our support team.

 

 

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8. Data Retention

 

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

 

 

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9. Third-Party Links

 

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

 

 

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10. Children's Privacy

 

ChopChop does not knowingly collect personal information from children under the age of 13. If such data is discovered, it will be deleted immediately.

 

 

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11. Changes to This Policy

 

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on the Platform, and continued use implies acceptance of the updated terms.

 

 

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12. Contact Information

 

If you have any questions about this Privacy Policy or how your